Analytics and the state


Information management

Local governments manage a diverse range of services. These governmental entities may be responsible for up to 700 different services, including roads, parks, planning, public safety, waste, housing, education and healthcare. With this centralised management comes the challenge of reconciling the needs of various groups with different political priorities and partnership arrangements, and changing economic and social context.

Citizens expect their local government to sort out complexity and make services intuitive and convenient. This creates a challenge for the IT professionals who deploy the underpinning technology.

The look of digital government

Data magic

Course Features

  • Lectures 3
  • Quizzes 0
  • Duration 30 mins
  • Skill level All levels
  • Language English
  • Students 117
  • Certificate No
  • Assessments Yes

    1 Comment

  1. Vincent Jones
    January 19, 2021

    I enjoyed the article on international trends where practical examples have been given of how this is applied in different sectors and how success can be measured.

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