Emotional intelligence


Presenter:  Lyzette Schwella

· Counselling Psychologist registered with the Health Professions Council of South Africa since 1991.
· Lecturer and Program Co-Ordinator at Hugenote Kollege in the School of Social Innovation since 1 May
· Extraordinary Lecturer at Stellenbosch University, School of Public Leadership from 2009 till 2018.
· Qualified teacher with a Higher Educational Diploma (HED) since 1983.
· Assessor to conduct outcomes-based assessment (2018).
· Affiliated with CiviNovus (NPC) (2019)
· Masters of Arts (MA) in Counselling Psychology obtained at Stellenbosch University, 1991.
· BA (Honours) in Counselling Psychology at Stellenbosch University, 1984.
· Higher Education Diploma (HED) majoring in Counselling Psychology, History and Afrikaans at
Stellenbosch University, 1983.
· Bachelor of Arts (BA) majoring in Counselling Psychology and History at Stellenbosch University, 1982
· Matriculated at Montana High School in Worcester with a B aggregate in 1979.
· Assessor of Conduct outcomes-based assessments (115753) completed through Compass Academy of
Learning shaping the future by training lives today, 2018

Join Lyzette Schwella in this course

Daniel Goleman said: “In a very real sense we have two minds, one that thinks and one that feels!”

Emotional intelligence is the key to success.  This training course builds on the neuroplasticity of the brain. The ability of the brain to change through growth and reorganisation.  It focuses on the development of emotional intelligence and how it impacts performance and leadership. We need more emotional intelligence to handle life's challenges and difficulties.

Course outcomes:

Emotional intelligence can make you a star performer. Our course outcomes include:

  • Participants must be able to demonstrate knowledge of:
  • Understanding how emotions drive behaviour; and
  • Impact people and how to manage those emotions – especially when under pressure;
  • How emotional intelligence can make you a performer’
  • How to apply emotional intelligence within your working environment.


Course content & layout:

Our course is both theoretical and practical in order for participants to have a basic understanding of Emotional Intelligence upon completion of the course.  Our course content includes the following topics and sessions:

  • Understanding Emotional Intelligence
  • Understanding emotional intelligence
  • Evaluation of emotional intelligence
  • Strategy to identify reasons for your behaviour
  • How to Develop Emotional Intelligence
  • Theory and practice
  • Emotional intelligence and leadership
  • The cycle of sacrifice and renewal
  • How to manage challenging situations
  • Building emotional competence
  • Neuroplasticity of the brain
  • Role of habits
  • Inner Game of Work
  • Emotional Quotient Inventory (EQ-i 2.0) Model of Emotional Intelligence

Course Features

  • Lectures 9
  • Quizzes 1
  • Duration 6 hours = 6 CPD points
  • Skill level All levels
  • Language English
  • Students 187
  • Certificate Yes
  • Assessments Yes
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