On completion of this study unit, you should be able to, Through the analysis of critical success factors ensure that the municipality’s overall strategy and the IT strategy are compiled and synchronised; Identify and use in the evaluation of a particular MIS the risk to the municipality relating to the development and implementation of an information system; Determine the key factors for the appropriateness of processing power and processing sites; and Describe and report for management’s benefit the value of IT to the municipality and its entities.

On completion of this study unit, you should be able to, Identify and describe the municipality’s MIS units in terms of key objectives and strategic activities;  Identify and describe conventional MIS unit structures including suitable environments for each structure;  Discuss the changing roles of IT specialists and accounting specialists in terms of management information instead of management technology; and  Identify and discuss the different phases through which management information systems evolve with specific reference to strategic fit.

On completion of this study unit, you should be able to,  Evaluate different roles for project participants;  Check the initial understanding of stakeholders needs against actual behaviour during the project;  Prepare a project plan and process to be followed taking other role players’ interests into consideration;  Evaluate conventional project team structures for appropriateness in the context of the municipal environment; Identify and evaluate the key factors which contribute to successful implementation of MIS against municipal needs; and Identify procedures for monitoring and evaluating the quality of MIS project.

On completion of this study unit, you should be able to, Identify the structure and job responsibilities related to risk management for a conventional MIS unit;  Develop a service level agreement for the municipality’s MIS; and  Interpret procedures for amendments to existing active programmes to manage risk.

On completion of this study unit, you should be able to, Identify the recurring costs of MIS within a municipal finance management context; and Evaluate different approaches for recovering MIS costs from various users in the context of the municipal environment.