On completion of this unit standard, you should be able to:

1. Implement performance management systems and mechanisms in a South African municipality as required by the local government legislative framework;
2. Write and develop performance management concepts for the effective measurement of municipal strategic and financial performance;
3. Develop and identify the critical areas of a performance management agreement to be used as a form of contract of employment for a municipal staff member;
4. Identify and establish institutional arrangements required for performance management in a municipality; and
5. Apply performance management concepts to municipal service delivery.

The purpose of this Unit Standard is to equip learners with the skills and knowledge to develop and apply the financial and non-financial dimensions of performance management. This will enable learners to ensure performance management requirements are correctly catered for during policy decision- making and strategic decision-making processes. The Unit Standard will equip learners involved in the implementation of these performance management systems with the required knowledge and skills to perform their roles effectively. The Unit Standard contributes to the field of management by providing a Unit Standard that – although designed for municipal government – could be utilised in a range of organisations, including the private sector.