Performance management (SAQA ID 116341)

Teacher

Featured Review

Performance management strengthens the ability to deliver service effectively. Explore the FMPI model, balanced scorecard and the process flow methods.

Performance management need a well designed process to ensure its effectiveness. The design of KPA's KPI's and risk indicators contribute to effective performance management.

Overview
Curriculum

On completion of this unit standard, you should be able to:

Implement performance management systems and mechanisms in a South African municipality as required by the local government legislative framework;
Write and develop performance management concepts for the effective measurement of municipal strategic and financial performance;
Develop and identify the critical areas of a performance management agreement to be used as a form of contract of employment for a municipal staff member;
Identify and establish institutional arrangements required for performance management in a municipality; and
Apply performance management concepts to municipal service delivery.