Course format: Face to face and online attendance
How to use stakeholder consultation knowledge to influence decisions at the boardroom table
Master the governance, risk and assurance activities around stakeholder consultation
Best practice frameworks
National Treasury best practices | Integrated risk and control | Integrated reporting | Simply Stakeholders
Duration
12 hours, with a portfolio of evidence to be submitted. LGSETA competency certificate issued if completed successfully
Course Objectives
- Understand the role of stakeholder relationship management in supporting effective municipal governance and service delivery.
- Identify key stakeholders that influence or are affected by municipal policies, programmes, and financial decisions.
- Apply stakeholder engagement strategies that promote transparency, participation, and accountability.
- Strengthen communication and collaboration between municipal leadership, communities, and other stakeholders.
- Manage stakeholder expectations and address potential conflicts that may arise in municipal decision-making processes.
- Support inclusive consultation processes in municipal planning, budgeting, and development initiatives.
- Promote trust and constructive relationships that contribute to improved municipal performance and community outcomes.




