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Stakeholder consultation around municipal finance programs

Original price was: R1,950.00.Current price is: R1,350.00.

22 July 2026

Course Objectives – (SAQA 116348)

The objective of this program is to equip municipal officials and financial managers with the knowledge and practical skills required to apply stakeholder relationship management principles within a municipal environment. The course aims to strengthen the ability of participants to engage effectively with key stakeholders and to support collaborative decision-making processes that enhance municipal governance and service delivery.

Municipalities operate within complex stakeholder environments that include communities, municipal councils, government departments, service providers, regulatory bodies, and oversight institutions. Effective stakeholder engagement is therefore essential for ensuring transparency, accountability, and participation in municipal planning and decision-making processes.

Through this program, participants will develop an understanding of stakeholder identification, communication strategies, and engagement mechanisms that support constructive relationships between municipalities and their stakeholders. The course also strengthens the ability of municipal officials to manage stakeholder expectations, resolve conflicts, and promote collaboration that supports municipal development objectives.

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Course format: Face to face and online attendance

How to use stakeholder consultation knowledge to influence decisions at the boardroom table

Master the governance, risk and assurance activities around stakeholder consultation

Best practice frameworks

National Treasury best practices | Integrated risk and control | Integrated reporting | Simply Stakeholders

Duration

12 hours, with a portfolio of evidence to be submitted.  LGSETA competency certificate issued if completed successfully

Course Objectives

  1. Understand the role of stakeholder relationship management in supporting effective municipal governance and service delivery.
  2. Identify key stakeholders that influence or are affected by municipal policies, programmes, and financial decisions.
  3. Apply stakeholder engagement strategies that promote transparency, participation, and accountability.
  4. Strengthen communication and collaboration between municipal leadership, communities, and other stakeholders.
  5. Manage stakeholder expectations and address potential conflicts that may arise in municipal decision-making processes.
  6. Support inclusive consultation processes in municipal planning, budgeting, and development initiatives.
  7. Promote trust and constructive relationships that contribute to improved municipal performance and community outcomes.